Logistics
1,200 freight documents a week, processed without manual data entry
Document AI that reads invoices, bills of lading and delivery receipts, checks them against shipments and posts clean data to accounting.
- of documents processed with no human touch
- 94%
- returned to the operations team each week
- 26 hrs
- faster month-end close
- 4 days
The challenge
Meridian's operations team keyed every carrier invoice, bill of lading and proof of delivery into their systems by hand. With more than 1,200 documents a week arriving as PDFs, scans and phone photos, errors slipped through and month-end close dragged on.
What we built
We built a document pipeline that reads every file the moment it lands in the shared inbox, extracts the key fields, matches them to the right shipment and flags mismatched rates or weights. Clean documents post straight to accounting, and exceptions land in a review queue with the problem highlighted.
The result
Manual data entry has all but disappeared, billing disputes are caught before payment instead of after, and the team now closes the month four days sooner.
We expected faster data entry. What we got was a team with time to fix the problems the data was showing us.
